0. Preliminaries

This policy describes how Organisation Assurers ("OAs") conduct Assurances on Organisations. It fits within the overall web-of-trust or Assurance process of Cacert.

This policy is not a Controlled document, for purposes of Configuration Control Specification ("CCS").

1. Purpose

Organisations with assured status can issue certificates directly with their own domains within.

The purpose and statement of the certificate remains the same as with ordinary users (natural persons) and as described in the CPS.

2. Roles and Structure

2.1 Organisation Assurance Officer

An Organisation Assurance Officer ("OAO") manages this policy and reports to Assurance Officer. The OAO is required to contribute to the Assurance Officer's annual report to the board, or as directed. OAO is further required to assist Arbitrators and Auditors.

The OAO manages all OAs and is responsible for process, the CAcert Organisation Assurance Programme form ("COAP"), OA training and testing, manuals, quality control. In these responsibilities, other Officers will assist.

The OAO may appoint subsidiary officers or form offices for each subsidiary policy. In this case, they should be termed as Organisation Assurance Officer/Office -- subsidiary name. For example, OAO-Canada, OAO-Churches.

2.2 Organisation Assurers

This role used to be named as Counsellor.

  1. An OA must be an experienced Assurer
    1. Have 150 assurance points.
    2. Be fully trained and tested on all general Assurance processes.
  2. Must be trained as Organisation Assurer.
    1. Global knowledge: This policy.
    2. Global knowledge: A (forthcoming) OA manual covers how to do the process.
    3. Local knowledge: legal forms of organisations within jurisdiction.
    4. Basic governance.
    5. Training may be done a variety of ways, such as on-the-job, etc.
  3. Must be tested.
    1. Global test: Covers this policy and the process.
    2. Local knowledge: Subsidiary Policy to specify.
    3. Tests to be created, approved, run, verified by CAcert only (not outsourced).
    4. Tests are conducted manually, not online/automatic.
    5. Documentation to be retained.
    6. Tests may include on-the-job components.
  4. Must be approved.
    1. Two supervising OAs must sign-off on new OA, as trained, tested and passed.
    2. OAO must sign-off on a new OA, as supervised, trained and tested.

2.3 Organisation Administrator

The Administrator within each Organisation ("O-Admin") is the one who handles the assurance requests and the issuing of certificates.

  1. O-Admin must be Assurer
    1. Have 100 assurance points.
    2. Fully trained and tested as Assurer.
  2. Organisation is required to appoint O-Admin.
    1. On COAP Request Form.
  3. O-Admin must work with an assigned OA.
    1. Have contact details.

This role used to be known as "Agent".

3. Policies

3.1 Super-Policy

There is one super-policy being this present document, and several subsidiary policies.

  1. This super-policy is international, over-arching.
  2. Subsidiary policies are implementations of the super-policy.
  3. Organisations are assured under the subsidiary policy.

3.2 Subsidiary Policies

The nature of the Subsidiary Policies ("SubPols"):

  1. SubPols are under the super policy and must be compliant with the latter.
  2. SubPols are purposed to check the organisation under the rules of the jurisdiction that creates the organisation. This does not evidence an intention to enter into the local jurisdiction, nor an intention to impose the rules of that jurisdiction over any other organisation. CAcert assurances are conducted under the jurisdiction of CAcert.
  3. For OAs, SubPol specifies the tests of local knowledge including the local organisational forms.
  4. For assurances, SubPol specifies the local documentation forms which are acceptable under this SubPol to meet the standard.

3.3 Freedom to Assemble

Subsidiary Policies are open, accessible and free to enter.

  1. SubPols compete but are compatible.
  2. No SubPol is a franchise. No man is an island!
  3. Many will be on State or National lines, reflecting the legal tradition of organisations created ("incorporated") by states.
  4. However, there is no need for strict national lines; it is possible to have 2 SubPols in one country, or one covering several countries with the same language (e.g., Austria with Germany, England with Wales but not Scotland).
  5. There could also be SubPols for special organisations, one person organisations, UN agencies, churches, etc.
  6. Where it is appropriate to use the SubPol in another situation (another country?), it can be so approved. (e.g., Austrian SubPol might be approved for Germany.) The SubPol must record this approval.

3.4 Approval.

  1. This super-policy is approved under Policy on Policy on the [policy] group.
  2. By default (unless the super-policy creates rules otherwise) the SubPols are also approved on the policy group.
  3. The [policy] group MUST ensure that compliance is achieved within the super-policy, and that compatibility is broadly achieved by each SubPol within the larger group of all SubPols. (This does not refer to any Assurance conducted under these policies.)
  4. The OAs for each subsidiary area form an initial policy subcommittee to work and approve the SubPol. Each committee is however open.

4. Process

4.1 Standard of Organisation Assurance

The essential standard of Organisation Assurance is:

  1. the organisation exists
  2. the organisation name is correct and consistent:
    1. in official documents specified in SubPol.
    2. on COAP form.
    3. in CAcert database.
    4. form or type of legal entity is consistent
  3. signing rights: requestor can sign on behalf of the organisation.
  4. the organisation is a registered user and therefore subject to Arbitration.

Acceptable documents to meet above standard are stated in the SubPol.

4.2 COAP

The COAP form documents the checks and the resultant assurance results to meet the standard. Additional information to be provided on form:

  1. CAcert account of O-Admin (email address?)
  2. location:
    1. country (MUST).
    2. city (MUST).
    3. state (if required in country).
    4. street address (optional)
  3. administrator account names (1 or more)
  4. domain names
  5. Agreement with registered user agreement. Statement and initials box for organsation and also for OA.
  6. Date of completion of Assurance. Records should be maintained for 7 years from this date.

The COAP should be in English. Where translations are provided, they should be matched to the English, and indication provided that the English is the ruling language (due to Arbitration requirements).

4.3 Jurisdiction

Organisation Assurances are carried out by CAcert Inc under its Arbitration jurisdiction. Actions carried out by OAs are under this regime.

  1. The organisation must be a registered user under the registered user agreement.
  2. The organisation, the Organisation Assurers, CAcert and other related parties are bound into jurisdiction and dispute resolution.
  3. The OA is responsible for ensuring that the organisation reads, understands, intends and agrees to the registered user agreement. This OA responsibility should be recorded on COAP (statement and initials box).

5. Exceptions

  1. Conflicts of Interest. An OA must not assure an organisation in which there is a close or direct relationship by, e.g., employment, family, financial interests. Other conflicts of interest must be watched closely.
  2. Trusted Third Parties. TTPs are not generally approved to be part of organisation assurance, but may be approved by subsidiary policies according to local needs.
  3. Exceptional Organisations. (e.g., Vatican, International Space Station, United Nations) can be dealt with as a single-organisation SubPol. The OA creates the checks, documents them, and proposes it to policy group.
  4. DBA. Alternative names for organisations (DBA, "doing business as") can be added as long as they are proven independently. E.g., registration as DBA or holding of registered trade mark. This means that the anglo law tradition of unregistered DBAs is not accepted without further proof.